Returns & Exchanges

At Gear Merchandise Private Limited, we are committed to your satisfaction and offer a 30-day return window for items in their original, unused condition. If you are not completely happy with your purchase, our streamlined process ensures a quick resolution for refunds or exchanges.

Return Process

• 1.
  Initiate Request

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the invoice is included inside the box.

• 3.
  Ship Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection

  Once received, our team will inspect the goods within 3-5 business days and issue your refund or dispatch your replacement immediately.