Frequently Asked Questions
Everything you need to know about shopping with Gear Merchandise Private Limited.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order is dispatched from our warehouse.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging, unused, and with all tags attached to be eligible for a full refund.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Yes, Gear Merchandise Private Limited ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking link. You can also track your order status directly through the 'Order History' section of your account profile.
Are the products covered by a warranty?
Most of our gear comes with a standard 12-month manufacturer warranty against defects. Please refer to the specific product page for detailed warranty information.